The Forrester reports says SRPM software has multiple benefits for B2B companies. Improving governance and raising standardsĬhief procurement officers (CPOs) at B2B companies often turn to SRPM software to manage multiple supplier management processes-such as onboarding, monitoring and performance improvements-within one enterprise-wide platform. In a related report, “The Forrester Wave: Supply Risk and Performance Management Platforms, Q3, 2020,” Forrester analyzes what it defines as the ten most significant technology providers. It also indicates the level of functionality each vendor provides in SVM and SRPM and lists criteria such as the names of some of each vendor’s customers and the vertical industries each vendor serves-including industrial manufacturing, aerospace and defense, facilities management, pharmaceuticals and oil-and-gas. The 23 vendors covered in the report, listed in alphabetical order, are: Aravo Solutions, Achilles, APEX Analytix, Avetta, Corcentric (Determine), Coupa, Dun & Bradstreet, Enlighta, GEP, HICX Solutions, Ivalua, JAGGAER, MetricStream, Oracle, Proactis, ProcessUnity, Riskmethods, RSA Archer, SAP Ariba, ServiceNow, SirionLabs, Synetrade and Zycu. The report covers 23 vendors, grouped by annual revenue figures. The SRPM technology market grew 15% in 2019, compared to 13% for the overall SVM market, Forrester says in its new report, Forrester defines SRPM as “software that aggregates static, transactional, and unstructured data about suppliers and manages both initial risk assessment and ongoing relationship management.” “Be wary of niche vendors that falsely claim to offer ‘comprehensive third-party risk management solutions’ but in fact fall well short of our definition of SRPM,” Jones writes. says in a new report, “Now Tech: Supplier Risk and Management (SRPM), Q2 2020,” by Duncan Jones, a Forrester vice president and principal analyst for sourcing and vendor management professionals. Supplier risk and performance management (SRPM) software applications-a growing subcategory of the much larger supplier value management (SVM) technology market-helps B2B companies accomplish those goals, but choosing the most effective supplier management tools is a crucial task in itself, Forrester Research Inc.
Merchants & Consumers Weigh in: The 2023 Chargeback Field ReportĪt the same time, B2B companies want to improve their suppliers’ experiences-and reward those who perform well.
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